How does an appointment work? Can I be late?

I only offer private grooming sessions, cage free. After making an appointment, on time for arrival and pick up is important just like at the barber or hairstylist. If you are late dropping off, please call to prevent an unnecessary trip here. There is a high possibility that we will have to reschedule the appointment to prevent running into the next client’s appointments throughout the day. This will include a $40 missed appointment fee per dog on your next visit if you decide to reschedule. It’s a chain reaction for everyone which is a downside of private appointments. Repeat tardies will be addressed.