I only offer private grooming sessions, cage free. After making an appointment, on time arrival and pick up is needed just like at a barber or hairstylist. If you are late dropping off, please call to prevent an unnecessary trip here. There is a high possibility that we will have to reschedule the appointment which is a downside of not using cages to store pets. If we have to reschedule or you missed your appointment, a $40 missed appointment fee per dog will be added to your next visit only if you decide to reschedule. Repeat tardies will be addressed.